NAVHC does not require a doctor referral, however we STRONGLY recommend that you work with your family doctor before coming to NAVHC. All appointments are prioritized on the basis of medical need.
Please report to NAVHC with your pet 10 minutes before the scheduled time to allow completion of required registration steps. Please allow additional time if you are planning on filing with insurance.
These are important information regarding your appointment. Our appointment schedule requires drop off of patients for their appointment in order to be able to provide individual, personalized attention to your pet. For the same reason we will not allow diagnostics while the owner is present. This is done in the attempt to reduce unnecessary stress for your pet. When you get into the exam room, you will meet a nurse for triage. The nurse will discuss with you the specific diagnostics needed. A CSR will meet you in the room to sign necessary paperwork. You will be given a discharge time, normally 2-3 hours later. Timely return to NAVHC for discharge is important. Appointments can be requested for the morning or the afternoon slots.
Appointments and discharge times are indicted below for your reference. Changes from this standard protocol may occur depending on individual needs and will be discussed during the visit.